Trust. Confidentiality. Privacy.

Your customers trust you to manage their personal and financial information confidentially and privately. Where they shop, how much they save, who they pay – the information your customers have a right to keep private – is stored by your bank.

Founded by bankers for bankers, BankOnIT understands the confidentiality and privacy commitments you have to your customers in addition to the regulatory requirements placed upon you.

We help our client banks keep the commitments they make to their customers by making these commitments to you:

  • BankOnIT agrees to maintain your financial institution’s data in the strictest confidence.
  • We pledge to follow federal banking regulatory guidance concerning privacy and confidentiality issues.
  • We honor your privacy and regard the security of your information as one of our most important responsibilities.
  • We take careful steps to avoid unauthorized access to, misuse of, or loss of client information. We maintain physical, electronic, and procedural safeguards to protect client information.

BankOnIT employees are strictly trained regarding the importance of maintaining confidentiality of customer information, and regarding our firm’s commitment to privacy. Employees’ access to electronic files and data storage areas is restricted to what is necessary to perform each person’s job, and all access is electronically logged.

Personal information you directly submit to us. We collect information that you provide to us online or otherwise, including responses to our “contact us” form, job applications, or subscriptions to our electronic communication. Such information may contain your name, email address, or other contact information. Information shared through BankOnIT’s online forms is transmitted to us securely. Such information is used as reasonably necessary to meet your needs and respond to your requests.

Other types of information we collect. BankOnIT may collect and use various types of network information, such as information related to data communication, cybersecurity events, and information we receive from third parties, to help in accomplishing reliable, secure and regulatory compliant outcomes for our clients. We occasionally share limited information with companies who act on our behalf, and we require them to keep confidential any information that we provide. BankOnIT may share your information with our affiliates. We do not share data with any other non-affiliated third parties. In the event you provide us access to your customer data, we never share or use any of your customer data and pledge to keep such data confidential and will only disclose such information as we may be required to do so by law.

BankOnIT’s website does not collect identifying information about visitors in the form of cookies.

If you have questions about BankOnIT’s commitment to privacy, or other confidentiality concerns, we invite you to contact us directly at 800-498-8877

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